ABOUT US

About Us

Lilly Operations Limited, a technology-driven company based in Wellingborough, has expanded its footprint across England, establishing offices in Northamptonshire, Buckinghamshire, Bedfordshire, Leicestershire, and Surrey, with a global clientele.

Founded in 2016, we swiftly secured contracts with renowned global brands, fueling continuous growth. Our in-house capabilities encompass a dedicated ServiceDesk and specialised engineers in Network Engineering, Wintel Engineering, and Cyber Security Consulting.

At the core of our global mission are our clients. Customer expectations propel our business, urging us to deliver IT support services that surpass industry standards. Driven by our passion for technology, we consistently excel, offering high-level services appreciated by clients who value our commitment to exceeding typical service standards. Our goal is to lead in IT Support and Cyber Security, setting a benchmark unmatched in the industry.

In 2023, we forged a strategic alliance with a Managed Service Provider, specialising in IT Support Services. This collaboration enhances our ability to integrate service standards across an existing customer base, allowing us to scale while sharing the success of our well-known brand and strategies in the IT Support Service Spectrum.

Since 2016, our services have spanned various industries, providing tailored IT support to businesses in sectors such as

HEALTHCARE

BIOLOGICAL

FINANCIAL SERVICES

AUTOMOTIVE

CONSTRUCTION

LANGUAGE

Our Ethos

Our primary goal has always been to instigate positive transformations, and our corporate ethos revolves around fostering community growth for enhanced education—a commitment we deeply cherish.

Collaborating extensively with schools in India, we strive to provide children with fundamental tools crucial for their educational journey, whether it's in the form of stationery supplies or covering educational expenses.

Every new client we bring onboard contributes directly to supporting schools in the remotest areas, aiding in the development of the upcoming generation. Join us in our global mission to make a meaningful impact on education and community welfare.

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In the year 2022, Lilly Operations extended assistance to a school situated in one of the most remote regions of India. This school was grappling with a critical shortage of books and stationery, crucial for the sustained education of approximately 100 students. Our company contributed by donating to the entire school and remains in continuous communication with the institution, ensuring ongoing support for the students as they progress to the next stage of their studies.

In 2023, Lilly Operations extended support to a school situated in Aurangabad, India. Catering to around 250 students, we supplied them with uniforms, backpacks, and stationery to aid their initiation into the first year of school. The impact of our contribution was significant, garnering appreciation from the community. We maintain ongoing communication with the institution, committed to being a part of the journey as these children progress through their subsequent years of education.

What Do Our Clients Say About Us?

Embracing challenges, Lilly Operations flourishes in making a substantial impact and providing highly effective solutions to its clients in the industry. While we assert that we have yet to encounter another company matching our enthusiasm and services, we acknowledge that many IT Service Providers make similar promises across different companies. Nevertheless, we invite you to discover what our clients have to say about us!

Testimonials

Lilly Operations' expertise in Microsoft Office 365 have been invaluable to our team. Their knack for simplifying processes and providing efficient IT Solutions has boosted our productivity. The training and IT Support Services with these applications have made a significant difference in our daily operations. - Amit | Head of Sales

Lilly Operations had supplied IT Professionals who are proficient EUC Technical Support Specialists with extensive experience in the Financial Services sector. Their approach and attitude towards getting things done, in order to address end-user issues and concerns, have made the IT Resources a key member of our desktop service team. I would be pleased to engage with Lilly Operations again on future engagements. - Mario | Managing Director

Lilly Operations supplied a resources to join our team of IT Desktop Support Engineers in the automotive sector to support IT Operations. The role included break-fix support, managing workloads, customer-facing, and client escalation. The Resource held a competent, confident, and professional composure in the day-to-day working environment with consistency. They would prove themselves time and time again, worked well with others, and received praises from the customer on numerous occasions. Moreover, was reliable and adaptable to change and challenging environments, such as escalations, while continuing to uphold high standards. - Craig | EUC Manager 

Nukala VyshnaviNukala Vyshnavi
11:43 18 Mar 24
Niraj and the team at Lilly Operations have been very helpful rolling out Office 365. Switching our IT Support Services with Lilly Operations has been one of the best decisions we have made for our business and staff.
James PepperJames Pepper
19:21 11 Mar 24
Niraj from Lilly Operations was instrumental in rolling out Microsoft 365 across my business, ensuring that all employees were configured in MS Teams and Outlook. Lilly Operations also enrolled our devices to provide remote support as and when we required. Thanks!
Ian FarrellIan Farrell
15:04 11 Mar 24
Niraj was very helpful and friendly. Answered all questions so that we could understand them. He has been a god send! Thank you very much!
Marion LawrieMarion Lawrie
13:01 11 Mar 24
Very helpful and friendly person who realised we were not computer literate and helped us through all the details needed.Would recommend to anyone!
legend asjadlegend asjad
20:54 26 Feb 24
Nukala VyshnaviNukala Vyshnavi
11:43 18 Mar 24
Niraj and the team at Lilly Operations have been very helpful rolling out Office 365. Switching our IT Support Services with Lilly Operations has been one of the best decisions we have made for our business and staff.
James PepperJames Pepper
19:21 11 Mar 24
Niraj from Lilly Operations was instrumental in rolling out Microsoft 365 across my business, ensuring that all employees were configured in MS Teams and Outlook. Lilly Operations also enrolled our devices to provide remote support as and when we required. Thanks!
Ian FarrellIan Farrell
15:04 11 Mar 24
Niraj was very helpful and friendly. Answered all questions so that we could understand them. He has been a god send! Thank you very much!
Marion LawrieMarion Lawrie
13:01 11 Mar 24
Very helpful and friendly person who realised we were not computer literate and helped us through all the details needed.Would recommend to anyone!
legend asjadlegend asjad
20:54 26 Feb 24
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Free No Obligation Quote?

You can try our services with confidence because there are no contracts, and we offer a 14-day free trial. To explore if we are the right service provider for you, request a quote today or talk to our account managers at 0330 133 1269